Frequently Asked Questions
Everything you need to know before requesting a service.
Coverage & Areas
What areas in Riyadh do you cover?
We cover most Riyadh districts including Al Olaya, Al Malaz, Al Malqa and Al Naseem. Contact us to confirm coverage for your area.
Do you serve commercial properties too?
Yes, we serve both residential homes and small commercial properties.
Pricing & Quotes
How do I get a price estimate?
The initial inspection is free, and we provide a clear quote before any work begins.
Is there a fee for inspection if I don't accept the quote?
No, the inspection and quote are completely free with no obligation.
Scheduling & Response Time
How do I request an emergency repair?
Call us or message on WhatsApp directly — our emergency line is available around the clock.
What is the expected response time?
Same-day service in most cases, and under an hour* for emergencies.
Guarantees & Technicians
Do you provide a warranty on repairs?
Yes, every job is backed by our guarantee, with follow-up after the work is complete.
Are your technicians certified?
Yes, all our technicians are trained and certified in their specialties.